Sike;535326 Wrote: 
> The getting screwed was referring to the price. Logitech selling in
> through their own chanells 225 $ is quite a slap in the face...
> 
> I don't mind finding the bugs. I don't want to use it as an alarm
> clock, to turn on/off any other equipment with it or link to facebook.
> I just want to listen to music.

The issue is similar in Canada, where the CDN dollar is higher than the
US dollar and yet the MSRP is $379.00 CDN. The Touch is not yet
available in Canada and one rumour has it that it will be May before
the CDN stock arrives. I can't speak to any extraordinary warranty
requirements in Canada, but the packaging and software do have to be in
both English and French. Still, the extra cost for this and other
expenses such as cross-border shipping and customs brokerage do not
justify the huge price disparity. There is no duty on items like this
under NAFTA. 

As I have said in other posts, I do not mind spending a bit more for a
product if I can buy it locally. But, I do mind being gouged on the
price if the price delta is too large. The Internet has helped to bring
some of this price discrimination in Canada under control because
consumers can check prices around the world and register their
dissatisfaction in one way or another if they think they are being
ripped off. (A sunglass manufacturer once tried to block Canadian IP
addresses to prevent Canadians from checking US prices--a lame and
laughable attempt to prevent the knowledge of discrimatory pricing from
becoming more widely known.)

It does, however, baffle me that companies would continue such blatant
price discrimination when people have such easy access to pricing
information the world over. 

First, there is the damage that this discrimination does to their
reputation--ie, it creates the perception that consumers exist in other
countries only to be squeezed for their money and exploited by limiting
purchasing options (eg, not being able to purchase from the Logitech US
site directly). And, as you have so ably pointed out it is slap in the
face to early adopters who have contributed to the promotion of the
product. It is actually because of you and others in the Logitech
community that I am interested in purchasing one of these and in fact
have pulled some CAT5e cable from my server to my stereo in order to
accomodate Ethernet connectivity with a Touch. 

Second, it hurts the relationship between retailers and manufacturers,
who really should be partners in the promotion and selling of these
products. If I were a CDN retailer I would be pretty upset to see a
large chunk of my potential business go directly to the US because the
CDN distributor wouldn't sell units to me at a competitive price. Who
would want to be a retailer of Logitech products when consumer outrage
over price discrimination would force me to cut my profit margin to the
extent that I could only compete if I sold them for a loss or for a such
a slim margin that it is not worth my while to sell them? This in turn
must hurt the sales of the CDN distributors and negative consequences
on the distribution chain. 

The US dollar is declining against almost every major currency in the
world. One would hope that such blatant price discrimination cannot
last over the long term. Consumers do have options. In my case, I have
a US currency bank account and credit card and travel to the US a few
times a year--I can pick up one in the US at a much reduced price to
what I would have to pay in Canada. I would rather not have to do this,
but I will if the blatant price discrimation continues. Or, I will
simply choose not to purchase one at all and register my
dissatisfaction that way--that is also an option.


-- 
dmg
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