The first thing is to not do anything while its scanning. If you have
been having problems the database it keeps on the drive is probably
corrupted so its a good idea to get rid of it before trying again. Plug
the drive into the laptop and delete the .Squeezebox folder. On some
OSes this is a hidden file so you will need to enable showing them.
Then make sure you empty the trash on this drive so its really gone. 

The boot the Touch (plug it in to power) wait until its started up then
plug in the drive. Do NOT have it plugged in when you turn the Touch on.


You will get a message about the drive being attached and it will ask
if you want to see the scanning progress, click that you do. You will
now have a window that lets you see whats happening with the scan.
While its scanning don't do anything. There are three phases to the
scan, you should get three completed messages before you continue. 

Once you get the completed messages, go to the home menu and eject the
USB drive. This makes sure everything is safely written to the disk.
Unplug the drive, unplug the Touch. This is the one time initial scan
process. You shouldn't have to do this again. On LARGE libraries this
can take many hours. Its going in and reading all the tags and all the
artwork for everything on the disk.

The normal start up procedure is to boot the Touch first, then plug in
the drive (having it plugged in at boot doesn't hurt, but you don't get
any messages that tell you whats happening, so you don't know when it
ready for you to play music!). Again say you want to see the progress.
At this point it does a quick scan of the disk to see if you have added
any new files since the last time you had it connected. This should only
take a couple minutes unless you have a LOT of files on the disk. After
its completed the quick scan you should be able to start playing music.


At this point it should work.

A lot of the problems people have are the result of trying to do
something while the Touch is still scanning. The scanning process takes
up all the resources it has (processor and memory) doing anything else
can crash the scan process, which means its going to try and scan again
the next time you start up. A large number of people never give it
enough time to get the original scan to complete so its ALWAYS
scanning! 

If you have followed the above and are still having problems come on
back and we can try and work out the issues.

John S.


-- 
JohnSwenson
------------------------------------------------------------------------
JohnSwenson's Profile: http://forums.slimdevices.com/member.php?userid=5974
View this thread: http://forums.slimdevices.com/showthread.php?t=79273

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