I finally decided to register here so I can post my nightmare problems with the Touch. I've been lurking for a few weeks reading through other peoples problems with the SB Touch and external hard drives hoping a solution would come up that works for me... Well, it hasn't happened and I'm about ready to throw this thing in the trash. I've tried every suggestion that I can find from other threads with no luck. I've updated firmware to 7.5 and even tried the new 7.6.
First off a little background on me. Im by no means a techie but I can understand and perform basic programming. Just enough to get myself in trouble. I have spent DAYS of my time trying to understand and fix these bugs... My library is quite large, about 160GB and 40,000 songs. I'm sure this is part of the issue but nowhere in the logitech literature (that I can find) does it mention a limit on library size. My problems began with a scanning issue that seems to be very common with these thing. It would hang on the artwork. I was able to get that fixed by deleting any artwork files larger than 300kb.At that poing I was happy thinking I could finally use my touch. Not the case. The Touch would routinely lag or even lock up when trying to play music. It would then lose its connection to the HD. I've gone through 2 different hard drives (both with their own power supplies) with the same problem. Yes, I disabled the auto spin down function in the drive software. I even went as far as to purchase third party software to organize, remove duplicates, and fix any songs that we're damaged. This process took three days to complete but in the end did a great job of cleaning op the library. I was sure this would fix the problem. Well, again, it didnt. Played music last night for about 30 mins and I noticed the artwork displayed both on the unit and squeezeplay was behind one song. Then, the unit lost comnection again to the external HD. I replaced the USB cable AGAIN this morning and still cannot access the HD. All I want is to listen to my music library on my home stereo reliably. The SB Touch doesn't seen to be able to do that even though it is advertised as such. I'm at my wits end here and am close to returning it and looking at other options. I feel like I'm a part of some R&D experiment with this new product that I have no time for. Again I just want it to work, not an unreasonable expectation for a $300 piece of equipment... Logitech, please give me a reason not to return this thing to the store. Mark -- mrkd29 ------------------------------------------------------------------------ mrkd29's Profile: http://forums.slimdevices.com/member.php?userid=40341 View this thread: http://forums.slimdevices.com/showthread.php?t=81784 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
