fallenguru wrote: 
> 
> 
> > whereas many other bugs have not been addressed.
> See, and that's not so great, at least not for people like me who
> don't use their SBs stand-alone at all. It'd be nice if they threw the
> core audience / loyal fan base a bone once in a while. (Triode doesn't
> count ^^)
> 
I'm fairly sure the users posting on this forum is a minority of all
Squeezebox customers. 
It's easy to think that Logitech are directly earning a lot of money
through the forum members on this forum, but in practice I think it's
time we realize that most of their Squeezebox revenues comes from the
mass market. Of course, some of those mass market users have got the
idea to buy a Squeezebox from one of the members of this forum.

I think we all agree with you regarding the above statement, it's just
that we can't do anything about it, except for providing the "juicy
bones" as third party developers :-)

Generally the issue with geek products is that a company can survive on
them for a certain time but after that they run out of geeks to sell
them to and have to either:
- Reach other kinds of customers -> mass market -> bigger volumes
- Reach other places in the world -> global distribution -> bigger
volumes

These are things that Logitech should be good at, unfortunately they
aren't good at software based product development and they managed to
get rid of more or less everyone from Slim Devices that had experience
with that, so that's the main reason why we are were where are today.
Fortunately there are still a few people remaining from Slim Devices
that really knows the products, so hopefully they still have the
strength to try to learn everybody else within Logitech. Still, if
someone from Logitech marketing would just try to understand the
products and do some advertisement and place them on the warehouse
shelves, I bet they could sell a lot more to mass market users than they
do today.

As a side note, the Logitech management/marketing people doesn't read
this forum, so there is no reason to try to reach them here. There is a
small chance they will read posts on the official forum at
http://forums.logitech.com but then they will read it because someone
from their support organization tells them to read it.


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erland's Profile: http://forums.slimdevices.com/member.php?userid=3124
View this thread: http://forums.slimdevices.com/showthread.php?t=95617

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