If you can browse by Artist on all other devices, but just not on the
Touch itself, then the problem isn't with the scan, but with the Touch.

First step is to reboot the Touch. Press and release the small button on
the back of the Touch and it will reboot. If that doesn't solve the
problem, then do a reset of the Touch by pressing _and_holding_ the same
button for 10-15 seconds, until the screen indicates that it is doing a
factory reset.


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