-On [20061201 23:11], [EMAIL PROTECTED] ([EMAIL PROTECTED]) wrote:
>Is there an explicit need to finally close a ticket?

In general, without all the other context of this thread: yes.

It is the last state in the finite automata of the ticket workflow. It means a
ticket has been dealt with, one way or another.

-- 
Jeroen Ruigrok van der Werven <asmodai(-at-)in-nomine.org> / asmodai
イェルーン ラウフロック ヴァン デル ウェルヴェン
http://www.in-nomine.org/
Seize from every moment its unique novelty and do not prepare your joys...

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