The two users get the following error message:

"Authorization Required
This server could not verify that you are authorized to access the
document requested.  Either you supplied the wrong credentials (e.g, bad
password), or your browser doesn't understand how to supply the
credentials required."

As for the authentication method, I'm not quite sure.  I was handed the
task of Trac admin when I started working here several months ago.  The
person who did it before me was the one who set everything up, but he
didn't leave much documentation behind when he left.

I've been digging through the files on our trac server, and I found a
reference to the TracAccountManager plugin in the /trac/cache directory
and the ldapplugin in the /trac/plugins directory.

Is there any way to tell which authentication method is used, or any
other insight where to look for this issue?

Thanks again in advance.

Brian Toole
Banner Specialist, General
Administrative Systems
University of Portland
Portland, OR 97203
(503) 943-7196
[EMAIL PROTECTED]

-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On
Behalf Of John Hampton
Sent: Friday, August 17, 2007 3:18 PM
To: [email protected]
Subject: [Trac-dev] Re: Trac and Active Directory


Toole, Brian wrote:
> Our school is currently using Trac with Active Directory, and we've 
> recently come across an issue where two of our users are unable to log

> onto Trac with their network accounts, but they are not locked out of 
> the network.  Has anyone seen or heard of an issue like this?  Please 
> let me know if you need anymore information, too.

More info would be good.

1. Any error messages regarding the two users?
2. How are you doing the authentication? Apache + mod_auth_ldap? 
AccountManager + LDAP?

As far as a reason off the top of my head, I've got no clue.  You could 
try catching a few of us in #trac on irc.freenode.net also.  I should be

around at mostly the same times as you, as I am also in the Portland
area.

-John


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