This should contain the code/example I am looking for.

http://trac-hacks.org/wiki/EmailtoTracScript

Thanks for the good pointer

tj
On Oct 29, 12:05 pm, "Ted Gifford" <[EMAIL PROTECTED]> wrote:
> I wonder if email2trac could be adapted to fit your needs.
>
>
>
> On Wed, Oct 29, 2008 at 12:49 PM, Georg <[EMAIL PROTECTED]> wrote:
> > A little OT, but related: I would like to open Trac tickets when a new
> > Siebel ticket gets set to me by email.
>
> > I could use some mail filter script and parse the email.  But how do I open
> > the Trac ticket... is there an
> > example of using the API like that?
>
> > --
> > Regards,
> > Georg.
>
> > 2008/10/29 TJ Yang <[EMAIL PROTECTED]>
>
> >> On Oct 29, 9:02 am, "Erik Bray" <[EMAIL PROTECTED]> wrote:
> >> > On Wed, Oct 29, 2008 at 8:34 AM, TJ Yang <[EMAIL PROTECTED]> wrote:
>
> >> > > I am learning Trac Pluging programming by implementing hobbitmon
> >> > > plugin for Trac(R1).
>
> >> > > Is there a command line approach to open up a ticket with options/
> >> > > fields like following ?
>
> >> > >http://trac.edgewall.org/newticket?type=defect
>
> >> > > trac-admin has no options for adding a ticket.
>
> >> > No, there is not.  But I'm not entirely sure why you would need that.
>
> >> hobbit system monitoring tool allow external script to open up ticket
> >> when a machine went down that trigger a "conn" red alert.
> >> To my knowledge it can open up ticket with BMC and RT ticket systems
> >> already.
> >> My goal is to connect hobbit alert with Trac ticket system.
>
> >> > If you already have a Trac instance running for testing purposes just
> >> > create a few test tickets through the web UI.
>
> >> > If you want to automatically create tickets for automated testing, use
> >> > Python and the Trac API for that.
>
> >> You got me here ;), Still new to Trac API/Plugin programming.
> >> Will look around the Trac docs.
>
> >> Thanks for the reply
>
> >> tj
>
> --
>           +                       -
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