Hi Itamar,

> For the presentation, since Trac is an open source project,
> I will need to somehow convince the managers that the community is
> stable and that the product will be maintained for many years.

That will probably be very difficult, because...

> I'd appreciate any input from the developers that may assist in
> presenting facts and figures to support the case for Trac stability &
> maintainability.

...there is probably no case to be made.

> "Trac is being actively developed for X years,
> by a dedicated community of N core-developers (average N over project
> life, current N)
> and several M's (tens? hundreds?) of contributors and plugin-developers.

The numbers you will find won't impress anyone. See:

  http://trac.edgewall.org/wiki/TracTeam

> Trac is not likely to disappear because a, b & c.

Open-source software has many qualities, but stability and guaranteed
maintenance are not among them. Those are usually provided by dedicated
companies, who also charge for the service. Any of the developers could
decide to leave from one day to the next. Such is the nature of
volunteer workers.

However, one big advantage of open-source software is that even if all
developers leave for some reason, the source code still exists and can
be used with very little restrictions to:

 - Continue running the software.
 - Improve the software.
 - Port the software from one OS version to the next (think XP -> 7).
 - Extract your data from the software.
 - And have third parties do any of the above for you.

> In addition to the open-source aspect of Trac,
> do you know of companies that offer "commercial support" for Trac? (does
> the Trac license allow such things?)

Yes, the license allows it (and much more, it's actually one of the more
permissive open-source licenses). You could start here:

  http://trac.edgewall.org/wiki/CommercialServices

This reply is not meant to discourage your from using Trac in a
corporate setup. You are experiencing first hand the difference in
philosophy between corporations and open-source, and their apparent
incompatibility. Only apparent, because an open mind *will* see the real
advantages of open-source.

-- Remy

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