Hello,

I am looking for a way to incorporate attaching a file into the ticket 
state change of a custom ticket workflow. The basic idea is that as part of 
the "close ticket" action, the tester will be prompted to attach the PDF 
file of the test results. I know that the tester could just manually select 
attach file before closing the ticket, but we want a more guided approach 
where it is clear that the document must be attached before closing.

Does anything exist out there that could do this? If not, I'm trying to 
build a plugin to do it. I understand from looking at example plugins how 
to build a simple TicketActionController to generate input textboxes and 
the like, but I'm way over my head in understanding how to incorporate 
attachments. Could anyone offer some pointers on where to look to figure 
this out? Or, if I'm looking at this all wrong, please set me straight!

Thanks
Matt.

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