#2447: More Useful CC: field
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Reporter: Graham Booker <[EMAIL PROTECTED]> | Owner: jonas
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: ticket system | Version: devel
Severity: normal | Keywords: notification email
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I know these items have been mentioned before, and I will link to the
relevant items. What I am suggesting is a bit of a combination of #2073,
#1459, and #153.
We recently moved a project off of [http://sf.net sourceforge] and started
moving tracker items as well. We would like some of the same
functionality that their trackers provided. Several things need to change
to provide this functionality:
* On sourceforge, you could configure the tracker to send out email to a
particular address when a ticket is created, and created only, just like
#2073 suggests.
* Sourceforge has the ability to let a user "monitor" a ticket for
changes. The user has the ability add themselves to the monitor and only
allowed to delete themselves, much like #1459. Furthermore, this
"monitor" action does '''not''' send out email messages about the ticket
being changed. It is essentially an 'invisible' change, like #2200
suggested. When I was doing searches for these tickets, I ran across #11
which demonstrates this better than anything because it is hard to see
actual changes towards the end among the CC: field changes.
* Lastly, I think that email address masking like #153 is sorely needed.
The last things users need is spam bots picking up their email addresses
because they were interested in changes to a ticket.
Anyway, I hope you seriously consider these changes. Thanks for the great
work on Trac and I look forward to future versions.
--
Ticket URL: <http://projects.edgewall.com/trac/ticket/2447>
The Trac Project <http://trac.edgewall.com/>
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