#2662: assign tickets to multiple users
-----------------------------+----------------------------------------------
Reporter: mala | Owner: jonas
Type: enhancement | Status: new
Priority: normal | Milestone: 0.12
Component: ticket system | Version: 0.9.3
Severity: normal | Resolution:
Keywords: tracobject user |
-----------------------------+----------------------------------------------
Comment (by [EMAIL PROTECTED]):
I have the same need. Waiting for it to be properly implemented in Trac,
here is my current hack:
* add a new ticket report with the following SQL query (this is a very
naive hack, that do not work if 2 users have similar usernames, eg. 'toto'
and 'toto_jr' will interfer):
{{{
SELECT p.value AS __color__,
(CASE status WHEN 'assigned' THEN 'Assigned' ELSE 'Owned' END) AS
__group__,
id AS ticket, summary, component, version, milestone,
t.type AS type, priority, time AS created,
changetime AS _changetime, description AS _description,
reporter AS _reporter
FROM ticket t, enum p
WHERE t.status IN ('new', 'assigned', 'reopened')
AND p.name = t.priority AND p.type = 'priority' AND owner glob '*$USER*'
ORDER BY (status = 'assigned') DESC, p.value, milestone, t.type, time
}}}
* modified the `Notify.py` (from Trac 0.9.3) source code file, so the
ticket notify system send a message to every owner of the component (must
be separated with commas "," or white spaces):
File `$PYTHONPATH/site-packages/trac/Notify.py`, line 286, replace:
{{{
#!python
recipients.append(row[2])
}}}
with:
{{{
#!python
recipients.extend(row[2].replace(',', ' ').split())
}}}
--
Ticket URL: <http://projects.edgewall.com/trac/ticket/2662>
The Trac Project <http://trac.edgewall.com/>
_______________________________________________
Trac-Tickets mailing list
[email protected]
http://lists.edgewall.com/mailman/listinfo/trac-tickets
