#2921: Failure sending notification
-------------------------------+--------------------------------------------
 Reporter:  [EMAIL PROTECTED]  |        Owner:  jonas 
     Type:  defect             |       Status:  closed
 Priority:  normal             |    Milestone:        
Component:  general            |      Version:  0.9.4 
 Severity:  major              |   Resolution:  fixed 
 Keywords:                     |  
-------------------------------+--------------------------------------------
Old description:

> I'm getting the following error when adding a new ticket or changing an
> existing one. I'm running 0.9.4 an my trac.ini [notification] section
> looks like:
>
> {{{
> [notification]
> always_notify_owner = true
> smtp_always_cc = [EMAIL PROTECTED]
> smtp_password = ctvdev05
> smtp_enabled = true
> smtp_replyto = [EMAIL PROTECTED]
> smtp_port = 25
> always_notify_reporter = true
> always_notify_owner = true
> smtp_server = mail.communi.tv
> smtp_from = [EMAIL PROTECTED]
> smtp_user = [EMAIL PROTECTED]
> }}}
>
> Here's the error.
>
> {{{
> 21:59:03 Trac[web_ui] ERROR: Failure sending notification on change to
> ticket #6: (-2, 'Name or service not known')
> Traceback (most recent call last):
>   File "/usr/lib/python2.3/site-packages/trac/ticket/web_ui.py", line
> 352, in _do_save
>     tn.notify(ticket, newticket=False, modtime=now)
>   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 211, in
> notify
>     NotifyEmail.notify(self, ticket.id, subject)
>   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 108, in
> notify
>     Notify.notify(self, resid)
>   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 45, in
> notify
>     self.begin_send()
>   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 116, in
> begin_send
>     self.server = smtplib.SMTP(self.smtp_server, self.smtp_port)
>   File "/usr/lib/python2.3/smtplib.py", line 254, in __init__
>     addr = socket.gethostbyname(socket.gethostname())
> gaierror: (-2, 'Name or service not known')
> }}}
>
> I've been looking into another similar tickets, but doesn't seems to work
> for me.
>
> Thanks a lot for your great work!
>
> X.

New description:

 I'm getting the following error when adding a new ticket or changing an
 existing one. I'm running 0.9.4 an my trac.ini [notification] section
 looks like:

 {{{
 [notification]
 always_notify_owner = true
 smtp_always_cc = [EMAIL PROTECTED]
 smtp_password = XXXXXXXX
 smtp_enabled = true
 smtp_replyto = [EMAIL PROTECTED]
 smtp_port = 25
 always_notify_reporter = true
 always_notify_owner = true
 smtp_server = mail.communi.tv
 smtp_from = [EMAIL PROTECTED]
 smtp_user = [EMAIL PROTECTED]
 }}}

 Here's the error.

 {{{
 21:59:03 Trac[web_ui] ERROR: Failure sending notification on change to
 ticket #6: (-2, 'Name or service not known')
 Traceback (most recent call last):
   File "/usr/lib/python2.3/site-packages/trac/ticket/web_ui.py", line 352,
 in _do_save
     tn.notify(ticket, newticket=False, modtime=now)
   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 211, in
 notify
     NotifyEmail.notify(self, ticket.id, subject)
   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 108, in
 notify
     Notify.notify(self, resid)
   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 45, in
 notify
     self.begin_send()
   File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 116, in
 begin_send
     self.server = smtplib.SMTP(self.smtp_server, self.smtp_port)
   File "/usr/lib/python2.3/smtplib.py", line 254, in __init__
     addr = socket.gethostbyname(socket.gethostname())
 gaierror: (-2, 'Name or service not known')
 }}}

 I've been looking into another similar tickets, but doesn't seems to work
 for me.

 Thanks a lot for your great work!

 X.

Comment (by cboos):

 (removed password)

-- 
Ticket URL: <http://projects.edgewall.com/trac/ticket/2921>
The Trac Project <http://trac.edgewall.com/>
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