#2942: Add an option to allow the "reassign" action to leave the ticket in the
same state
--------------------------------------+-------------------------------------
 Reporter:  [EMAIL PROTECTED]  |        Owner:  athomas
     Type:  enhancement               |       Status:  closed 
 Priority:  normal                    |    Milestone:  0.10   
Component:  ticket system             |      Version:  devel  
 Severity:  normal                    |   Resolution:  wontfix
 Keywords:  Workflow                  |  
--------------------------------------+-------------------------------------
Changes (by athomas):

  * status:  new => closed
  * resolution:  => wontfix

Old description:

> Currently, when using the Basic Configurable Workflow (see WorkFlow),
> changing the owner of a ticket always resets the status of the ticket to
> "open". I think there should be an addition option in trac.ini allowing
> the "reassign" action to have no effect on the ticket status. [[BR]]
> Sometimes the ticket owner can be changed from one developer to another,
> or one tester to another, without a state change, and in these cases
> there is no correlation between owner and ticket status, these fields can
> be changed independantly.[[BR]]

New description:

 Currently, when using the Basic Configurable Workflow (see WorkFlow),
 changing the owner of a ticket always resets the status of the ticket to
 "open". I think there should be an addition option in trac.ini allowing
 the "reassign" action to have no effect on the ticket status.

 Sometimes the ticket owner can be changed from one developer to another,
 or one tester to another, without a state change, and in these cases there
 is no correlation between owner and ticket status, these fields can be
 changed independantly.

Comment:

 I think this would be better implemented by a plugin, as adding Yet
 Another Configuration Option (YACO) for something that is at most a minor
 inconvenience is inappropriate.

 If you really feel this should be part of Trac core, feel free to reopen
 the ticket.

-- 
Ticket URL: <http://projects.edgewall.com/trac/ticket/2942>
The Trac Project <http://trac.edgewall.com/>
_______________________________________________
Trac-Tickets mailing list
[email protected]
http://lists.edgewall.com/mailman/listinfo/trac-tickets

Reply via email to