#3006: Want to be able to merge tickets
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Reporter: dcrosta | Owner: jonas
Type: enhancement | Status: reopened
Priority: low | Milestone:
Component: ticket system | Version: none
Severity: normal | Resolution:
Keywords: |
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Comment (by mgood):
In order to implement this we need to decide on what it means to "merge"
several tickets. Where do the description, milestone, etc. of the merged
ticket go? Are the comments interspersed in chronological order, or
somehow separated based on the original ticket?
Volte: it sounds like you actually want to keep the tickets separate, but
link them so that they are both closed at once and counted as 1 ticket.
It seems like this would cause confusion since there are now 2 or more
open tickets where comments can continue, so users following the issue
must watch all the duplicate tickets. It'd be helpful if you could
explain what shortcomings you see with closing tickets as duplicates that
you could address by "merging" the tickets.
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Ticket URL: <http://projects.edgewall.com/trac/ticket/3006>
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