#2045: shortcut to "accept" a ticket when creating it, and enable the "accept"
option for other statuses
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Reporter: cboos | Owner: cboos
Type: enhancement | Status: assigned
Priority: low | Milestone: 0.11
Component: ticket system | Version: devel
Severity: trivial | Resolution:
Keywords: |
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Changes (by athomas):
* milestone: => 0.11
Comment:
Regardless of how a particular user interprets the states, I think it's
quite confusing that using the '''reassign''' action makes the state
'''new''', whereas '''accept'''ing the ticket makes it '''assigned'''.
WorkFlow will allow this to be customised of course, but making the
[wiki:WorkFlow#Defaultmappings current behaviour] more logical would be
good IMHO. This would require '''assign''' action and an '''accepted'''
state.
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Ticket URL: <http://projects.edgewall.com/trac/ticket/2045>
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