#3269: cc only on substantial changes
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Reporter: [EMAIL PROTECTED] | Owner: jonas
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: ticket system | Version: 0.9b1
Severity: normal | Keywords: cc notify
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We've started using Trac for generic project management at my company.
I've got several custom fields for tracking hours worked, estimates, cost,
etc. These all work great.
Partly due to the number of custom fields, some of my users have
complained that the number of emails being sent from Trac is overwhelming,
to the point of "boy who cried wolf" syndrome; that is, they're being
deleted without being read. I think the majority of that complaint can be
resolved in my case by sending notifications to names in the CC list only
if the ticket.get_changelog() contains 'comment' or 'description' changes.
The owner and reporter will still be notified on all changes.
Patch attached which uses a config entry to accomplish this.
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Ticket URL: <http://projects.edgewall.com/trac/ticket/3269>
The Trac Project <http://trac.edgewall.com/>
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