I hope that when the Workflow branch gets eventually merged to the trunk, I will be able to define new status, such as 'needinfo', 'postponed' and 'delivered'.
Till then, you can use a custom field to flag a ticket w/ a specific status. Cheers, Manu On 10/29/06, Magnus Rosenbaum <[EMAIL PROTECTED]> wrote: > > Hello Trac users, > > I use Trac for about one year now and it works very well. Now I have a > question: What do you do with a ticket assigned to you, where you have to > wait for someone else until you can continue to work on the issue? > > If I only comment this in the ticket, my list of open tickets is full of > such blocked tickets, which makes it hard for me to find the few ones > where I really can work on. > > Another way would be to reassign the ticket to the person I'm waiting for, > but I think this is misleading, because in fact I have to work on the > ticket then. I can't reassign every second ticket to the reporter only > because I have another question to him. > > So, what's your way to handle this? > > cu, Magnus > > -- > Carl Magnus Rosenbaum M.A. Tel: 089 - 700 666 26 > Administration - Programmierung - Weiterbildung Fax: 089 - 700 666 86 > http://cmr.forestfactory.de/ Mobil: 0163 - 700 666 2 > PGP Fingerprint: DEBC 3C99 EF1D 74F0 D4C7 EFF5 C268 3690 0EA1 7641 > > > > -- Manu --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~----------~----~----~----~------~----~------~--~---
