James Mohr wrote:
> On Wednesday 01 November 2006 15:08, Emmanuel Blot wrote:
> The question is whether or not I can *assign* a ticket to a non existant 
> user. 
> Although allowing anonymous users to add tickets or leaving the assignment 
> field blank might be a good thing in certain circumstances, I cannot see any 
> reason to be able to assign tickets to a non-existant user.

You can restrict the values in this field to only be valid users with 
the "restrict_owner" field in the trac.ini file so that tickets can 
only be assigned to existing users.

> My initial reaction to that is what does Trac really bring me? If you are not 
> going to include standard features and rely so much on plugins, what's the 
> point of a seperate project/product? Why not spend the time implementing a 
> "plugin" to MediaWiki, OTRS or dotProject that adds the extra features you 
> want. Why didn't you name it YABTT (Yet Another Bug Tracking Tool)? 

You ended with a troll, but I'll bite. My guess here is that you did 
not try using Trac for what it was intended. This is a tool intended 
to be a core part of the development process, not just a wiki or 
ticketing system. And especially not just another bug tracking tool.

The powerful part of Trac is that it has a wiki, tickets, milestones, 
and repository integration all in one application. This allows you (as 
a developer) to create links between all these components, and really 
comes in useful for having conversations about issues in tickets or 
wiki pages, and then referencing those when making the relevant code 
changes. And vice versa... including multiple repository changes 
within a ticket that is linked, so you can look at the specific code 
changes to fix a bug or add a feature. It seems simple, but until you 
use it on your project, you don't realize how much visibility it gives 
you into what is going on.

Sid

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