We use a flag called verified. A bug isn't really closed unless its
closed AND verified. In this case a bugfix that doesn't pass QA just
gets reopened. It would be much more elegant to get the workflow stuff
in there though.

Greg


On Thu, 2007-01-25 at 23:00 +0000, carol-mirakove wrote:
> Like many trac users, I have set up a custom field to manage QA
> verification (cf. threads such as Allow a ticket to be 'Resolved'
> without closing the ticket?). Here's a part of the workaround that I
> have not yet figured out: when I reopen
> a ticket, is it possible to automatically change the value of the
> custom status? In other words, I would like the custom field would be
> updated to UNRESOLVED upon reopening the ticket.
> 
> I was looking at possibilities within the [ticket-actions] or
> [ticket-status] sections of the .ini file, but it looks like you can
> only affect the hard-coded status in this sections..
> 
> I would be grateful for advice, or anecdotes on how others handle this
> kind of workflow.
> 
> Thanks!
> Carol
> 
> 
> > 
-- 
Greg Dickie
just a guy
Maximum Throughput


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