> On Thu, March 8, 2007 02:08, maphew wrote:
> > Is anybody using Trac for projects which *aren't* about software
> > development? If yes would you care to share your successes or
> > failures?
>
> Why don't you be more specific? What do you need?

A fair question, what do we need? It's a bit hazy, which is probably
why I'm having a hard time finding something, but the general outline
is:

- help desk style requests:  "I need X installed on a laptop before I
go in the field this summer", "Dooamahickey gives this error when I
attempt to open ..."; problem reported by..., assigned to...; resolved
at ...; etc.

- knowledge base docs: "How to install X", "Standards and Procedures
for..."; docs needed for...; this doc is [complete | in progress | a
mess| ...];

- Product Catalogue, specifically maps:  "Env.059 - Finlayson Caribou
Herd Survey, March 2007; 1:00,000 scale, base topography + survey
polygons; corner coordinates: X,Y - X,Y; client: John Smith; etc.;
[thumbnail]; [pdf]"

- Project tracking: "Env-dat.028 - Acquire base data for ...., build
seamless mosaick, put in shared departmental repository"; initiated
by..., assigned to...;  due date; finished when ...; results at ...;
working data at...; supporting scripts and documents...; parent/child
projects; project is [done | partial | abandoned | hibernating]; etc.

Many projects result in maps (Product Catalog) and system
documentation (Knowledge Base); Many maps result in one or more
projects. It can be important to know the relationships. For instance
when a new dataset is updated many downstream maps will need to be re-
issued, and likely some docs too.

It may be that we will, probably will, need more than application to
track these different tasks and items. It sure would be nice if they
could be accessible from a unified starting point, and globally
searchable.



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