If you can tweak your Perl script, I think XmlRpcPlugin would be a better option that posting/parsing email, and would give you better control.
(see http://trac-hacks.org/wiki/XmlRpcPlugin) HTH, Manu On 6/6/07, Wilson, Bruce E. <[EMAIL PROTECTED]> wrote: > > > We have an application that collects information from our users and has an > internal (fairly brain-damaged) ticketing system. The application is a > collection of perl CGI scripts. I'd like to alter that application so that > it submits the tickets into Trac. For a number of reasons, I'd rather that > the end users weren't in Trac -- we have enough information to fill out the > ticket and do an initial assignment. > > I've found one mechanism, which is an e-mail gateway > (http://trac.edgewall.org/browser/trunk/contrib/emailfilter.py?rev=latest). > We looked at the idea of just filling out the Post fields, but there's the > issue of the session ID. > > I'm still pretty early on with the learning curve here (my two instances > mentioned in my earlier note are both about a week into production usage). > I've done some searching, but haven't really found what I'd consider a good > idea. > > Suggestions? Thanks. > > > > > ============================================================ > Bruce E. Wilson ([EMAIL PROTECTED]) > Environmental Sciences Division > Oak Ridge National Laboratory > > > > -- Manu --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
