Hi all,
So I'm looking to see if it's feasible to consolidate our Request
Tracker implementation into Trac by allowing e-mail based ticket
creation. I'm working with email2trac. Is this currently the proper
solution for what I'm looking for?
I've compiled run_email2trac --with-trac_user=www as my Trac instance is
using mod_python with Apache. However, I'm still seeing the following
when trying to create an e-mail based ticket:
Jun 19 21:59:20 argon email2trac: Traceback (most recent call last):
Jun 19 21:59:20 argon email2trac: File "/usr/local/bin/email2trac",
line 956, in ? tktparser.parse(sys.stdin)
Jun 19 21:59:20 argon email2trac: File "/usr/local/bin/email2trac",
line 523, in parse self.db = self.env.get_db_cnx()
Jun 19 21:59:20 argon email2trac: File
"/usr/lib64/python2.4/site-packages/trac/env.py", line 203, in
get_db_cnx return DatabaseManager(self).get_connection()
Jun 19 21:59:20 argon email2trac: File
"/usr/lib64/python2.4/site-packages/trac/db/api.py", line 76, in
get_connection return self._cnx_pool.get_cnx(self.timeout or None)
Jun 19 21:59:20 argon email2trac: File
"/usr/lib64/python2.4/site-packages/trac/db/pool.py", line 101, in
get_cnx cnx = self._connector.get_connection(**self._kwargs)
Jun 19 21:59:20 argon email2trac: File
"/usr/lib64/python2.4/site-packages/trac/db/sqlite_backend.py", line
113, in get_connection return SQLiteConnection(path, params)
Jun 19 21:59:20 argon email2trac: File
"/usr/lib64/python2.4/site-packages/trac/db/sqlite_backend.py", line
150, in __init__ raise TracError('The user %s requires read _and_
write ' \
Jun 19 21:59:20 argon email2trac: TracError: The user trac requires read
_and_ write permission to the database file /opt/trac/medical/db/trac.db
and the directory it is located in.
Jun 19 21:59:20 argon postfix/local[8188]: 65B5916854E:
to=<[EMAIL PROTECTED]>, orig_to=<[EMAIL PROTECTED]>, relay=local, delay=1.1,
delays=0.77/0.04/0/0.27, dsn=2.0.0, status=sent (delivered to command:
/usr/bin/run_email2trac)
Thank you for any feedback.
- sf
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