Ok, now you must work in two layers: data layer and presentation layer.

 

In the first one you retrieve data in this fashion (with your example):

 

Cat.                  Ticket

 

My Tickets        ticket 1

My Tickets        ticket 2

My Tickets        ticket 3

Active Tickets   ticket 4

 

Then in the presentation layer you show this as you want.

 

If you've problems w/SQL, the MySQL help site is very comprensible.

 

You can hack the TRAC reports queries to learn. I send here the query
for "MyTickets" report ( {7} in TRAC):

SELECT p.value AS __color__,

   (CASE status WHEN 'assigned' THEN 'Assigned' ELSE 'Owned' END) AS
__group__,

   id AS ticket, summary, component, version, milestone,

   t.type AS type, priority, time AS created,

   changetime AS _changetime, description AS _description,

   reporter AS _reporter

  FROM ticket t

  LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority'

  WHERE t.status IN ('new', 'assigned', 'reopened') AND owner = $USER

  ORDER BY (status = 'assigned') DESC, p.value, milestone, t.type, time

 

This select retrieve data in the data layer and sends it to presentation
layer. Well, I hope this be useful.

 

________________________________

De: [email protected] [mailto:[EMAIL PROTECTED] En
nombre de Wetterman, Christopher
Enviado el: Jueves, 16 de Agosto de 2007 07:19 p.m.
Para: [email protected]
Asunto: [Trac] Re: Taking "Active Tickets, Mine First" to the Next Level

 

I'm using MySQL. With the front-end app I'm using to view the data in
the database I do see Views, Stored Procs, and Functions. Never used
them and don't know what they are. I know this probably isn't too hard
to do, it's just something new to me.

 

Chris

 

________________________________

From: [email protected] [mailto:[EMAIL PROTECTED]
On Behalf Of De La Camara Juan Matias
Sent: Thursday, August 16, 2007 5:18 PM
To: [email protected]
Subject: [Trac] Re: Taking "Active Tickets, Mine First" to the Next
Level

I think the solution depends on what kind of DBMS you are using.

A Basic fashion to solve this could be an GROUP sentence in your SQL
query. So you can group the results and then show them by group (in the
presentation layer, of course).

The other solutions depends on the fact if your DBMS has views or stored
procedures.

So, what DBMS do you have, Chris?

Regards.

Juan Matias

(you can hack the TRAC reports, they have SQL queries to retrieve the
data in this fashion)

 

________________________________

De: [email protected] [mailto:[EMAIL PROTECTED] En
nombre de Wetterman, Christopher
Enviado el: Jueves, 16 de Agosto de 2007 02:04 p.m.
Para: [email protected]
Asunto: [Trac] Taking "Active Tickets, Mine First" to the Next Level

 

I like the separation of the tickets you own and the remaining ones out
there. With that I would like a further break down separating out the
components under Active Tickets, but alas my python SQL knowledge isn't
up to par. Does anyone know how the SQL query would be formatted for
this?

 

For example, lets say when creating a ticket you have the option to
choose "GUI", "Component 1", "Component 2" and "Component 3" from the
components drop down. Now when you view the report it'll be organized
something like this. I also have custom fields on each ticket that I
would like to include as well.

 

- My Tickets

ticket 1

ticket 2

ticket 3

 

-Active Tickets

 

-- GUI

   ticket 4

   ticket 5

 

-- Component 1

   ticket 6

 

-- Component 2

   ticket 7

   ticket 8

   ticket 9

   ticket 10

 

-- Component 3

   ticket 11

 

In addition, if there are no tickets for a particular component can you
add a row under that header saying "No bugs reported."?

 

Thanks.

 

Chris

 

<BR


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