On Sep 6, 2007, at 11:54 AM, Thomas Vander Stichele wrote:

>
> Hi,
>
> I was wondering:
>
> a) why Trac has a "duplicate" resolution, but no programatic way of
> entering what other ticket the ticket is a duplicate of.  Is there a
> "philosophical" reason or is it just not implemented ?

Because its too big a thing to have in core. It would make a nice  
plugin though.

>
> b) if anyone has written anything specific to handle this.
>
> What I'd like to be able to do is to program things that:
> - show how many duplicates of a ticket exists
> - count duplicates
> - aggregate data over duplicates (for example, if a problem ticket  
> for a
> customer really is a duplicate of another instance for another  
> customer,
> it would be nice to aggregate downtime over all those tickets)

All sounds doable, just some SQL.

--Noah

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