On 10/8/07, Leon Katsnelson <[EMAIL PROTECTED]> wrote:
>
> I was wondering if there is a way for me to use Trac to tickle the
> person to whom a ticket is assigned to for status? Basically, as the
> project manager I need to be able to annoy people once in a while
> about tickets they may have outstanding and get a status update.
>
Not built in, no. But I have implemented this as a cron job.
Something like:
#!/usr/bin/env python
from trac.env import open_environment
env = open_environment('/path/to/env')
db = env.get_db_cnx()
cursor = db.cursor()
user_tickets = {}
cursor.execute("SELECT id, owner FROM ticket WHERE owner NOTNULL")
for id, owner in cursor:
if owner not in user_tickets:
user_tickets[owner] = [id]
else:
user_tickets[owner].append(id)
And then use whatever facilities you have to format the e-mails how
you like and mail them.
Erik
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