On Fri, 19 Oct 2007 14:57:23 -0400, Doug Douglass  
<[EMAIL PROTECTED]> wrote:

> Steve,
>
> Maybe not quite what you're after but after working with the scrum  
> burndown
> plugin and the gaant chart plugin and the time and estimation plugin  
> here's
> where we are currently:

>    * how much time are we spending on production support vs. development
> task (yeah, we've got some legacy systems)

Doug,

Thanks for the great explanation of how you are using Trac. I'm  
contemplating using a combination of trac + a scrum worksheet I downloaded  
 from scrumalliance.org to do what you have mentioned. Alternately, I may  
just ask our development team to add hours each day to their tasks and  
also update the 'estimated hours' field in the ticket with the  
understanding that estimated hours = hours spent + how many hours they  
think are left. In that manner I could use the timing/estimation and  
burndown plugins as-is.

This is not trac-related, but I'm curious to know how you incorporate  
production support into your sprints. Our organization spends a LOT of  
time on unplanned production support issues, and I'm trying to think of  
the best way to incorporate this into our sprints. Two options:

1. Set aside production support as a Backlog item (Trac task) with a set  
number of hours each sprint.
2. Add production support tasks as they come up during a sprint, and drop  
sprint backlog tasks if necessary from the sprint.

Scrum/Trac users - what are your thoughts?

thanks,

Steve

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