Hi, I'm wondering what the options are for integrating email with Trac tickets. I've set up email notification on ticket changes, but that doesn't cover the situation I'm interested in.
Basically, if I need more information on a ticket, or if I'd like to ask for advice on a ticket, I'd like to send an email to someone, and have that email be included as a ticket comment. And when that person replies, I'd like their reply to be included on the ticket too. Cc isn't quite what I want, since the person I'm emailing isn't interested in receiving email notifications on all ticket changes. He's just going to answer an email or two and not have anything else to do with the ticket after that. I've found some email to Trac scripts (e.g., http://trac.edgewall.org/browser/trunk/contrib/emailfilter.py?rev=latest and http://trac-hacks.org/wiki/EmailtoTracScript), which look like they do what I want, but as far as I can tell, they assume the computer hosting Trac is also the incoming mail server. And that it's running *nix. My mail server is running MS Exchange, and Trac is running on another Windows machine. I do have a Linux box running Postfix that could be used if needed, but Trac is still going to be on another machine. I'm not too concerned about whether I add a comment to Trac, and Trac sends the email, or if I send an email using my regular MUA and the mail server adds the email to Trac. The latter does seem like it'd work more smoothly, but it may be more difficult to make it work due to the mail server being Exchange. So, any ideas? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
