Hi :)

Is there a plug/macro/scripts for Trac to generate a report that shows
if giving response to tickets follow a time frame agreed on with a
customer ?

One should be able to define a start and an end date and eg. see how
many tickets with the priority Blocker, which the developers not has
responded to in eg. 2 hour ...

If the feature not already exists my company is willing to sponsor the
development - so plz give feedback if you're up to job and have a done
trac addons before


Br
/sune

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