I think that you can do that by creating a component that implements the ITicketChangeListener, and on the ticket_created and on the ticket_changed methods, you can test if the ticket has a owner and change the status of the ticket to the assigned status. I can help you with an example, if you have problems in implementing this functionality.
On Thu, Feb 14, 2008 at 11:34 AM, Shaun Longhurst <[EMAIL PROTECTED]> wrote: > > We have taken the bold step of upgrading to trac0.11 and I think its > great. Our project manager is annoyed by one feature of the enterprise- > workflow. That is, when a new ticket is created and assigned, the > status of the ticket isnt actually assigned until you go back into the > ticket and assign it again. Is there an easy way to customise this > workflow so that when a new ticket is assigned. It does actually go to > the assigned stage rather than having to do this duplicated work. > > Thanks > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
