Hello,
Supposed genius that I am, I came up with a couple of enhancement
ideas for Trac 0.10 to allow our QA guys to get a "pseudo" workflow.
There are two parts, the first is assigning tickets to a QA queue, and
second, the report/query to "call out" those tickets in that status.
Please note that we are going to move to Trac 0.11 as soon as a couple
of key plugins become 0.11 friendly.
* Modify the resolution enum table to include the following entries
* closed - please validate, "closed - please validate"
* closed - QA complete
This allows us to reassign tickets to our QA person (there's only 1)
and when he is done he can change the status to closed - QA complete.
So the question becomes is there a simple way to create a custom query
that gives me all the tickets I am responsible for? i.e. owner = me,
and tickets that are both open and with a resolution of closed -
please validate.
There didn't seem to be one short of a custom report, and we shut down
the reporting module for various and sundry reasons. My boss came up
with a reasonable idea which was to add an entry to the resolution
enum table that represented a NULL value. Unfortunately, the title of
the field shown in the filter mechanism also happens to be the value
as the number in the data field appears to represent the sort
order... all that said, is there a way through the custom query
builder to come up with this OR condition I am trying to achieve?
i.e. OWNER = me, and any tickets that are assigned to me regardless of
status except the ones that are closed - QA complete?
It seems like if the resolution filter is invoked at all, that it will
only pull tickets that are closed and ignore the open tickets where
there is no resolution (i.e. resolution = NULL), and I am curious why
that is?
Thanks.
Vincent
--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups "Trac
Users" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at
http://groups.google.com/group/trac-users?hl=en
-~----------~----~----~----~------~----~------~--~---
