(1) we find it very handy to work with links prefilling some fields,
where also the type can be specified. and (2) if the user changes the
type, why not reloading the ticket-ui?

On Jun 3, 1:44 am, "Noah Kantrowitz" <[EMAIL PROTECTED]> wrote:
> > -----Original Message-----
> > From: [email protected] [mailto:[EMAIL PROTECTED]
> > On Behalf Of [EMAIL PROTECTED]
> > Sent: Monday, June 02, 2008 4:21 PM
> > To: [email protected]
> > Subject: [Trac] ticket types and custom fields
>
> > Hello,
>
> > considering all the plugins that try to hide, extend, modify or play
> > with the custom properties of a ticket, and also reading through the
> > resent discussion about the trac core I have a simple question to
> > understand a design decision.
> > If I remember correctly trac started with only one ticket type. later
> > this was extended to distinguish between all different types with all
> > the helper plugins showing up to manage the custom fields. While ticket
> > types are a good idea, I find it rather interesting, that I have to
> > hide
> > fields in order to get other, completely unrelated types. Why don't you
> > expose a real basic API to construct different tickets types where
> > every
> > type will have to add fileds in order to be useful. The Ticketing
> > system
>
> Huge fundamental problem: At the time the ticket UI is loaded, we have no
> idea what type the ticket is. Either you need to put a screen before the
> main ticket UI where you select a type, or you do the whole thing
> client-side with JavaScript. Trac maintains a policy of not requiring
> JavaScript for actual functionality (just makes existing functions faster),
> so #2 is right out. This leaves #1, which would be annoying as all get out.
> If you have another option please share it though.
>
> --Noah- Hide quoted text -
>
> - Show quoted text -
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