I got pretty 'strange' request this morning from my boss. They would like to setup Trac for our customers end support.
Requirements were pretty simple: Most important requirement: Private tickets. Customer can enter only private tickets and can only see own private tickets and public tickets. Preferably grouped by company so several people from company can see company tickets. Also there should be support people that can read all support tickets. They aren't Trac admins though. Not so important but still important: Self-registration with admin confirmation before access to system is granted. Possiblity to authenticate users from both: our company ldap and internal database (customers) Finnish language and dates/times. -- Jani Tiainen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
