On Fri, Aug 29, 2008 at 04:50:09PM -0400, Chris Nelson wrote:
> I want to create a milestone for urgent issues that sort-of always
> has a due date of today. I suppose I could make it due months ago or
> something and leave it perpetually overdue but that seems a little
> weird. Any thoughts?
That's what we do, and yes, it does seem a little weird. I've argued for
having it due way in the future instead, but then it shows up at the
bottom of the roadmap page instead of at the top; apparently my
opponents on this issue don't have "End" keys. ;)
Personally, I'd rather not handle this situation with a milestone at
all, but rather with priorities. Since we do have a "future" milestone
that's our catch-all, it wouldn't be hard to institute a practice of
marking "hot fixes", and only hot fixes, as "critical". It would still
be trivial to create reports listing them. They wouldn't have a presence
on the roadmap page; but what good does it do to have a graphical bar
for the "Ultra-Super-Urgent Tickets" milestone anyway, when it has 50
long-closed tickets and 1 or 2 open things?
Your idea of always having it due today, or in a few days, is
intriguing. It would certainly emphasize the important thing about
urgent fixes. I suppose you could set up a cron job that runs a
trac-admin command to change the due date at midnight every night.
But hey, if we're going to have to hack in an auto-changing milestone
feature anyway, how about setting a date that's, say, 3 days later than
the date when the oldest ticket was placed in the milestone? (Okay,
that's starting to get into my daydreams of heavyweight milestone smarts
that I want to implement someday.)
=-=-> Jenn Drummond // [EMAIL PROTECTED]
Project Developer, Connexions Project (cnx.org)
Rice University
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