Hi Noah,

yes, I did set the dot_path and dot.exe exist in dot_path

[mastertickets]
dot_path = C:\MyPrograms\Graphviz220\bin
gs_path = C:\MyPrograms\Graphviz220\bin
use_gs = false

when setting graphviz out_format to png, then I get the same error as
mention below: the windows 5 error and the same trace-back
when setting use_gs to true, then no error but also nothing drawn.

Thanks,
Patrick


On Sep 11, 6:07 pm, Noah Kantrowitz <[EMAIL PROTECTED]> wrote:
> Do you have dot.exe installed and did you set dot_path in trac.ini?
>
> --Noah
>
> On Sep 11, 2008, at 1:49 AM, patrick wrote:
>
>
>
> > Hi all,
>
> > now included the actual traceback
>
> > File "c:\workgroup\patrick\trac\.egg-cache\tracmastertickets-2.1.3-
> > py2.5.egg-tmp\mastertickets\templates\depgraph.html", line 22, in
> > <Expression u"Markup(graph_render('cmapx').decode('utf8'))">
> >  ${Markup(graph_render('cmapx').decode('utf8'))}
> > File "build\bdist.win32\egg\mastertickets\graphviz.py", line 129, in
> > renderFile "C:\Program Files\Python25\lib\subprocess.py", line 594, in
> > __init__
> >  errread, errwrite)
> > File "C:\Program Files\Python25\lib\subprocess.py", line 816, in
> > _execute_child
> >  startupinfo)
>
> > On Sep 11, 6:56 am, Noah Kantrowitz <[EMAIL PROTECTED]> wrote:
> >> You would need to provide the actual traceback.
>
> >> --Noah
>
> >> On Sep 10, 2008, at 5:37 AM, patrick wrote:
>
> >>> Hello Trac-users,
>
> >>> I use the master tracmastertickets 2.1.3 on windows XP, and I get  
> >>> the
> >>> following error:
>
> >>> Trac detected an internal error:
> >>> WindowsError: [Error 5] Access is denied
>
> >>> Made a Ticket and try to show the DepGraph
>
> >>> Graphviz 0.7.2 is installed and working, on a wiki page, I don't  
> >>> have
> >>> any problems creating a digraph.
>
> >>> for tracmaster, dot_path and gs_path are same as for graphviz and
> >>> use_gs is false.
>
> >>> Trac:      0.11.1
> >>> Python:    2.5.2 (r252:60911, Feb 21 2008, 13:11:45) [MSC v.1310  
> >>> 32 bit
> >>> (Intel)]
> >>> setuptools:        0.6c8
> >>> SQLite:    3.3.4
> >>> pysqlite:  2.3.2
> >>> Genshi:    0.5.1
> >>> mod_python:        3.3.1
> >>> Subversion:        1.4.6 (r28521)
> >>> jQuery:    1.2.6
>
> >>> Can someone help?
> >>> Thanks

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