[EMAIL PROTECTED] kirjoitti: > On Sep 11, 11:09 am, "blackwater dev" <[EMAIL PROTECTED]> wrote: >> I'm a trac newbie and we are using it on our first project. When developers >> mark a ticket as ready for testing, how do we set our QA guy to get the >> email and not send it to the requester who isn't our QA guy. >> >> Thanks! > > ahh, you qa folks must hate email :D > > seriously though, I am assuming you have set up a custom workflow, say > rather than "close" a ticket, you "resolve" a ticket or something and > it's in a new state called "requiresQAGuy" or something. > > with something like the AdvancedTicketWorkflow plugin, you could, at > that time, change the owner of the ticket (on transition to > "resolved"). You would then set up trac to notify the owner on ticket > status change or something. note, I have not actually done this, as > we chose to just set up a special report for our QA team, and let them > go look at it as often as they desire.
I tested above setup while ago and it seems to work pretty well, since we're facing similiar "problem". Though not in production environment yet but still it seemed to be pretty effective. Specially that AdvancedTicketWorkflow plugin allowed to create more natural "corporate" workflow than plain workflows you can do in standard Trac. -- Jani Tiainen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
