2009/1/21 yoheeb <[email protected]>:

> Yes, however you might need to leverage a plugin in two.  Such as the
> TicketCreationStatus plugin, etc.
>
> You might also want to look at the PrivateTickets plugin and the
> SupportTickets plugin as it sounds like these might apply to your
> usage.  The ClientsPlugin (or similar) may also be relevant.


it helps me a lot. thank you.

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