There is also the worklog plugin on trac-hacks that may be helpful.

On 6/17/09 2:34 PM, Tomek Grzechowski [k3o] wrote:
> yeah,
>
> a person can accept a ticket and the ticket will have its status
> changed to assigned.
>
> another person should not work on a ticket that has status eq assigned.
>
> that should be enough.
>
> 2009/6/17 Lukasz Szybalski<[email protected]>:
>> Hello,
>> We have setup our trac to monitor our high volume of tasks(500 a day).
>> We've put in out task in milestone categories. Now we have 2 or 3
>> people that are working on particular milestone and tasks in it. While
>> one opened the ticket, and is working on it (average 3 minutes)
>> another person pulls the same report and starts working on the same
>> ticket.
>>
>> Is there a solutions that would lock the ticket or notify another user
>> that somebody is working on this ticket(preferred)?
>>
>> Thanks,
>> Lucas
>>
>
>
>


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