On Wed, 2009-07-01 at 12:28 -0700, yoheeb wrote:
> On Jun 30, 8:11 am, normalAnomaly <[email protected]> wrote:
> > Hello.
> >
> > I am considering using Trac as an issue and bug tracking system. I've never
> > used it before, however I do have some experience with Bugzilla.
> >
> > Can anyone give me a general overview of pros / cons of using Trac for bug
> > tracking over Bugzilla?
> >
> > Thanks!
> > --
> > View this message in 
> > context:http://www.nabble.com/Trac-VS-Bugzilla-tp24271628p24271628.html
> > Sent from the Trac Users mailing list archive at Nabble.com.

I would say that the main thing bugzilla has that I miss in trac is the
cron ability. It checks for things that have not been dealt with and
sends a message to the concerned party until they do something. Maybe
there is a plugin I have missed?

Still, we run both trac and bugzilla. We use trac for any change to  our
product (software and hardware). We use bugzilla for problem reports.
Bugzilla is meant to be external, and does not always involve a change
in our product. If the bugzilla work decides a change is needed, it is
sent to trac. "On TRAC" is a bugzilla state for us. One main reason for
this is that we want to treat these two activities separately. Also, we
use bugzilla with people who are external to our organization. So, the
cron reminders are nice. And, the software development discussions in
trac are not always something we want generally seen. Proprietary info
and all that. We have invested much more time in trac. So, we may set up
the stuff in bugzilla as a new trac project, and then do all in trac.




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