Hello, I had thought that the timeline showed the login of the person who created a ticket. But I see that it shows the content of the Reporter field.
We get reports from many sources and would like to track the source. We could add a separate 'reported externally by' field, but we're trying to use the PrivateTickets plug-in so it would be better to keep the actual reporter in the Reporter field. Of course we could put it in the CC field but then it's just a random CC entry and doesn't really say why it's there. We could also add a separate 'entered by' field. Or is there already some other method I've missed? I'm wondering if it would be a good enhancement to the Trac core to record both the entered Reporter and the login used to enter the ticket - like the Author field for ticket changes. Typically they'd be the same but when different perhaps the "Opened <some time> ago" tag could say "Opened <some time> ago by <login>". And something similar in the timeline - "created by <login> for <reporter>". Seems like this could also be useful on systems that accept anonymous tickets (we don't). Looked for this idea in Trac's tickets but didn't see anything already written. Thanks for any suggestions, - jevans --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
