On Sep 11, 1:44 am, bubacoo <[email protected]> wrote:
> hi, please can I configure somehow to have owner notification only
> when closing ticket (no opening, no update)? Is there a hack/macro for
> that?
I do not think that there is, because I spent time looking for
something similar. From an administrator standpoint, it would be nice
to have a `.notify` field for the workflow [1]. Valid values for
`.notify` could be REPORTER, OWNER, SUBSCRIBER, *. I'm not sure how
practical that would be to implement, however.
[1] http://trac.edgewall.org/wiki/TracWorkflow#BasicTicketWorkflowCustomization
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