In https://subtrac.sara.nl/oss/email2trac/ticket/153, I noted that email2trac
doesn't work well with Outlook (at least Outlook 2003) because when replying to
a ticket, Outlook puts the long lines of dashes in the ticket header on a new
line, without the quoting character resulting in annoying horizontal rules in
the resulting ticket comment. I'm trying to modify my notifications to not
include those dividing lines. At
http://trac.edgewall.org/wiki/TracNotification#Customizingthee-mailcontent I've
started notes about that. But the notification template starts:
$ticket_body_hdr
$ticket_props
#choose ticket.new
#when True
$ticket.description
#end
#otherwise
...
And while I assume ticket_body_hdr is where those dividers come from, I don't
see a way to tune ticket_body_hdr. What am I missing?
Chris
--
Christopher Nelson, Software Engineering Manager
SIXNET - Solutions for Your Industrial Networking Challenges
331 Ushers Road, Ballston Lake, NY 12019
Tel: +1.518.877.5173, Fax: +1.518.877.8346 www.sixnet.com
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