SOLVED: this happens if your server hostname does not have a reverse
DNS entry.  i changed it to the FQDN and it works now.

On Nov 23, 3:02 pm, Jon Drukman <[email protected]> wrote:
> I was able to get the trac debug log going.  Here's the error:
>
> Trac[web_ui] ERROR: Failure sending notification on change to ticket
> #4132: gaierror: (-2, 'Name or service not known')
>
> What's it trying to look up?
>
> On Nov 23, 2:56 pm, Jon Drukman <[email protected]> wrote:
>
> > I'm trying to debug why notification mails aren't getting sent.
> > Here's my configuration:
>
> > [notification]
> > always_notify_owner = true
> > always_notify_reporter = true
> > always_notify_updater = true
> > mime_encoding = base64
> > smtp_always_bcc =
> > smtp_always_cc =
> > smtp_default_domain =
> > smtp_enabled = true
> > smtp_from = [email protected]
> > smtp_password =
> > smtp_port = 587
> > smtp_replyto = [email protected]
> > smtp_server = localhost
> > smtp_subject_prefix = __default__
> > smtp_user =
> > use_public_cc = false
> > use_short_addr = false
> > use_tls = false
>
> > The mail server is postfix 2.6.3.  Whenever trac tries to send a
> > message, this appears in the maillog:
>
> > Nov 23 14:51:48 tm-dev1 postfix/smtpd[5447]: connect from localhost
> > [127.0.0.1]
> > Nov 23 14:51:48 tm-dev1 postfix/smtpd[5447]: lost connection after
> > CONNECT from localhost[127.0.0.1]
> > Nov 23 14:51:48 tm-dev1 postfix/smtpd[5447]: disconnect from localhost
> > [127.0.0.1]
>
> > How can I debug what's happening in the smtp conversation?

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