Hi,
We started using trac on a gentoo-based server and we just finished
migrating it to a new CentOS-based server. Everything seems to be
working
but we found a major issue regarding tickets. When we select "View
tickets",
we can see the list as before but everytime we want to look at one of
them,
trac fails with this trace:
Traceback (most recent call last):
File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 406,
in
dispatch_request
dispatcher.dispatch(req)
File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 237,
in
dispatch
resp = chosen_handler.process_request(req)
File "/usr/lib/python2.4/site-packages/trac/ticket/web_ui.py", line
313,
in process_request
get_reporter_id(req, 'author'))
File "/usr/lib/python2.4/site-packages/trac/ticket/web_ui.py", line
669,
in _insert_ticket_data
actions = TicketSystem(self.env).get_available_actions(ticket,
req.perm)
File "/usr/lib/python2.4/site-packages/trac/ticket/api.py", line 83,
in
get_available_actions
return [action for action in actions.get(ticket['status'],
['leave'])
File "/usr/lib/python2.4/site-packages/trac/ticket/model.py", line
104, in
__getitem__
return self.values[name]
KeyError: 'status'
Trac says that it detected an "internal error" in a big red box with
no
explanation.
If we want to create a ticket, the interface shows up but when we try
submitting the ticket, we get this:
Traceback (most recent call last):
File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 406,
in
dispatch_request
dispatcher.dispatch(req)
File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 237,
in
dispatch
resp = chosen_handler.process_request(req)
File "/usr/lib/python2.4/site-packages/trac/ticket/web_ui.py", line
313,
in process_request
get_reporter_id(req, 'author'))
File "/usr/lib/python2.4/site-packages/trac/ticket/web_ui.py", line
669,
in _insert_ticket_data
actions = TicketSystem(self.env).get_available_actions(ticket,
req.perm)
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