The default delimiter for CSV imports is a comma (,) not a semi-colon.
Python's underlying CSV module allows the delimiter to be specified, but the
Trac ticket import module does not expose this,  so the best thing for you
to do is change your import file to use commas instead.

Note that if you have any text in your import file that contains commas in
it,  you'll need to wrap those fields in quotes for the parsing to work
properly.

On Mon, Dec 28, 2009 at 9:52 AM, Francisco Cavaco
<[email protected]>wrote:

> Hello,
>
> I'm new to Trac and probably that shows with the problem I will put.
> Nonetheless, I have not a lot to go and need to have my tickets
> imported. My problem is the following:
>
> I've set up my TRAC environment with the import plugin. afterwards,
> I've setup customised fields for tickets and created an CSV file based
> on that. Tried also a reduced version of my csv file such as the one
> below:
>
> summary;priority;reporter;type;status;milestone
> 1;1;Administrador;task;new;1.0.5
>
>
> Tried to import and always get the same error :
>
> Trac Error
> The first line of the worksheet contains neither a 'ticket', an 'id'
> nor a 'summary' field name. At least one of them is needed to perform
> the import. Please check the file and try again.
>
>
> when to check trac log and could find a similar error . i.e. did'nt
> add much:-
> 2009-12-28 17:33:04,936 Trac[main] DEBUG: Dispatching <Request "POST
> u'/importer'">
> 2009-12-28 17:33:04,936 Trac[cache] DEBUG: cache metadata undefined
> (youngest_rev=u'')
> 2009-12-28 17:33:04,936 Trac[cache] INFO: repos rev [0] != cached rev
> [None]
> 2009-12-28 17:33:04,936 Trac[session] DEBUG: Retrieving session for ID
> u'fjferreira'
> 2009-12-28 17:33:04,951 Trac[main] WARNING: HTTPInternalError: 500
> Trac Error (The first line of the worksheet contains neither a
> 'ticket', an 'id' nor a 'summary' field name. At least one of them is
> needed to perform the import. Please check the file and try again.)
> 2009-12-28 17:33:04,951 Trac[chrome] DEBUG: Prepare chrome data for
> request
>
>
> Can anyone help?
>
> already grateful
>
> Francisco
>
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