Using the enterprise workflow I referred to and your link, the
resulting diagram had no mention of accept.  Was this just something
that got overlooked?

So I took this...  (is this Python?)

assign = new -> assigned
assign.operations = set_owner
assign.permissions = TICKET_MODIFY

...and not knowing exactly what the above meant, I added an attempt of
my own (w/o line numbers):
; accept
1. accept = new -> assigned
2. accept.operations = set_owner
3. accept.permissions = TICKET_MODIFY

Are these line interpretations correct?

1. accept action takes you from new state to assigned state
2. accepting calls the set_owner procedure (set_owner assumes current
user??)
3. accepting requires modify permissions

Does that look like what I would want accept to do (is this valid)?
The new diagram has an accept arrow from new to assigned.

I appreciate your help, thanks
spencer

On Jun 8, 8:07 pm, mark ardiente <[email protected]> wrote:
> Try to paste the configuration for your ticket-workflow
> here:http://foss.wush.net/cgi-bin/visual-workflow.pl
>
> You'll see where the next status will be.
>
> ________________________________
> From: spencer <[email protected]>
> To: Trac Users <[email protected]>
> Sent: Wednesday, June 9, 2010 3:22:42 AM
> Subject: [Trac] Enterprise workflow: after accepting ticket I can't close the 
>  ticket
>
> I started using enterprise-workflow.ini:
>
>  http://trac.edgewall.org/browser/trunk/contrib/workflow/enterprise-wo...
>
> After I accept a ticket, my Action section has these two options:
> - leave as accepted
> - accept  (Next status will be 'accepted')
>
> Selecting either one results in the same available options after
> submitting changes.  Is there a way to get it to where I can close the
> ticket?  Is this a bug in the workflow?  I'm pretty new to Trac.
>
> thanks
> spencer
>
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