> -----Original Message-----
> From: [email protected] On Behalf Of Renato
> Sent: 13 October 2010 11:30
> To: Trac Users
> Subject: [Trac] Re: Giving Permissions in trac to Active 
> Directory users
> 
> what kind of support is this?

What any user of an open source, community supported project would
expect.  I _assume_ that you have read the standard wiki pages:

http://trac.edgewall.org/wiki/TracSupport
http://trac.edgewall.org/wiki/TracFaq

> is this a group where people help each other out of free will? or is
> it a group where dedicated people help Trac users with issues?

It is a groups of users who try to help each other out with whatever
issues that come up.  Some of the devs also listen in and help out too.
Help does depend on someone knowing the answer and Active Directory is
hardly core to Trac although there are plugins to help.

However, we are all giving freely of our own time and are not being paid
to put up with, for example, abuse.

> seriously this post has been here for NINE DAYS....... an not a SINGLE
> REPLY?

As with most such mailing lists, the <polite> way to try to prompt for
help is to reply to your original post in the hope that new eyes might
see your problem.  By cutting out your original text we have no idea
what the problem is / was and no desire to waste our time in looking.

> f...@ck YOU TRAC GOOGLE GROUPS.............

...and I suggest that that probably seals your fate.

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