The way we do it on my project is to use the Ticket Type Field. We have CRs, DRs, RFIs, and AIs,
Generically they are all Tickets, but then in the query you sort on Ticket Type and that gives you the Change Request name that you are looking for. ________________________________ From: [email protected] [[email protected]] on behalf of Andy Baker [[email protected]] Sent: Thursday, February 03, 2011 4:09 AM To: [email protected] Subject: Re: [Trac] Changing references of "Ticket" to "Change Request" http://trac-hacks.org/wiki/BlackMagicTicketTweaksPlugin On 3 February 2011 07:36, Cooke, Mark <[email protected]<mailto:[email protected]>> wrote: > -----Original Message----- > From: [email protected]<mailto:[email protected]> > [mailto:[email protected]<mailto:[email protected]>] On > Behalf Of steviethekidd > Sent: 02 February 2011 16:48 > To: Trac Users > Subject: [Trac] Changing references of "Ticket" to "Change Request" > > I cant seem to pinpoint where the text 'ticket' is generated when > making a new ticket. Per internal politics and such, this may seem a > bit ridiculous but we cannot use the word ticket. I've changed it in > most places already, but on the Timeline tab it is automatically > generated upon a new ticket creation. Also, when viewing tickets, it > also says at the header. > > Is this something that can be easily changed? Maybe point me in the > right direction? > Which version of Trac are you using? If 0.12.x then you could look at producing your own "translation" that fixes the words you need changing. However, I don't know how easy that is ~ there's probably a much easier way than that! ~ mark c -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]<mailto:[email protected]>. To unsubscribe from this group, send email to [email protected]<mailto:trac-users%[email protected]>. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
