On Jun 29, 4:26 am, "Cooke, Mark" <[email protected]> wrote: > > -----Original Message----- > > From: [email protected] On Behalf Of QAguy > > Sent: 28 June 2011 16:44 > > To: Trac Users > > Subject: [Trac] How to make trac not auto reassign ticket owner > > > Hi there > > > Hoping someone can provide some help with this. I have setup a trac . > > 12 instance on a unix box (ubuntu 10.04). I have a custom work flow > > setup that works fine for us. The only problem is that whenever a user > > updates a ticket the system with automatically assigns the ticket to > > that user instead of leaving the assigned to field alone. Is there a > > way to make trac only update the owner when the user want to change > > the owner manually. > > > Thank you in advance. > > > QAguy > > Fromhttp://trac.edgewall.org/wiki/TracWorkflow#BasicTicketWorkflowCustomizat > ion > > ...the owner is affected if your workflow transition includes any of { > del_owner, set_owner, set_owner_to_self }. To leave the owner > unaffected, make sure the transition does not include any of these > operations. > > ~ mark c
Let me clarify the actual problem I'm having. I do want to be able to change the assigned to on any transition, but only when the user selects to do that. Right now if the user updates a ticket by say, adding a comment and then submits the update, that automatically assigns the ticket to them. I do not want that to happen unless the user specifically reassigned the ticket to someone else. Does this make sense and can it be done in trac? Thank you in advance. QAguy -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
