I'm sorry, I also should have included a reference to the documentation. http://trac.edgewall.org/wiki/TracWorkflow#BasicTicketWorkflowCustomization
-Nelson On Sat, Dec 10, 2011 at 11:29 AM, Nelson Brown <[email protected]> wrote: > Hi Emily, > > I believe that you can change the [Ticket-Workflow] section to > accomplish what you want. Check out what the permission for reopen says. > Here is a sample from my trac.ini > > [ticket-workflow] > (... some stuff...) > reopen = closed -> reopened > reopen.operations = del_resolution > reopen.permissions = TICKET_CREATE > > So anyone with TICKET_CREATE permissions can re-open this ticket. > Perhaps that should be TICKET_MODIFY in your case to achieve what you want? > > -Nelson > > On Fri, Dec 9, 2011 at 1:24 PM, Emily Hodges <[email protected]> wrote: > >> Users have the ability to reopen tickets but I did not give them that >> permission. >> >> Users have: >> Ticket_Append >> Ticket_View >> Ticket_Create >> >> >> I did not give them Ticket_ChgProp or Ticket_Modify and user still >> have permissions to reopen a ticket. >> >> Any suggestions? I do not want my users to have the ability to reopen >> a ticket. >> >> Thanks, >> Emily Hodges >> Trac Admin >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Trac Users" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/trac-users?hl=en. >> >> > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
